Success Stories

Technology

Successes depended on what technology we used

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SharePoint-Onpremises

ss-office365

SharePoint Online

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Migration

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Power Platform

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Microsoft Graph

ss-power-automate

Power Automate

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Intranet Portal Roll out

SharePoint On-premise

Challenge - As an organization, their communication was mostly centered around emails and paper documents. The management of records, extracting the required records in time & tracking the status became a difficult job for the employees. All these bottlenecks resulted in delays in documents extraction, tracking & decision making. Also, due to the manual maintenance of document management system, client was not able to utilize its current employees in a most efficient way to increase the overall productivity and returns.

ss-sharepoint-onpremises

Automatic Credit Note Process

SharePoint On-premise

Challenge - A credit notes or credit memo is a commercial document issued by a seller to a buyer. Credit notes act as a Source document for the Sales return journal. In other words, the credit note is evidence of the reduction in sales. The credit can be provided to the customer as money, or it can be applied to future purchases. Currently in the organization, credit note form is filled by the user and submitting to the concerned persons for approval. If any of the approving authority is on leave, then the credit note form remained on the authority’s desk and it was a major cause of delay. So, the releasing of credit note will take almost 40-45 days. Based upon the threshold value, the approval level too varies, and it would sequentially move up based upon the valuation.

ss-sharepoint-onpremises

Exit Interview Questionnaire

SharePoint On-premise

Challenge - The exit interview should be completed on the employee’s last day of employment. An exit interview should be performed by a representative of human resources with every employee who resigns from their position.It should be explained to the employee that exit interview notes are taken to monitor issues in the workplace. The notes are kept on a confidential basis. A complete file of exit interviews is kept separate from personnel files and is reviewed periodically.

ss-sharepoint-onpremises

Engagement Satisfaction Survey

SharePoint On-premise

Challenge - Employee engagement satisfaction survey form is used by the internal audit department to collect the feedbacks and comments from the employees regarding the service of the audit department. These feedbacks were valuable to them in the efforts to continually improve the service of the internal audit department.

ss-sharepoint-onpremises

Legal Services

SharePoint On-premise

Challenge - The legal services consisted of Litigation, HR, Corporate & Commercial. This process used to initiate by the end user from an existing system but that was not user friendly. Which made many of the users to do it manually in paper. So, the legal department lost track for these requests because many of them were using the system and others were using the paper works. This made the client to search for a platform which should be user friendly and simple to use for the end users.

ss-sharepoint-onpremises

Resources Request

SharePoint On-premise

Challenge - Resource request form used to fill by the departments when a new resource is required. The workflow for this process will vary based on the grade and position of the resource sought for. This process was carried out manually before implementing in SharePoint. Some of the higher grades need to be approved by the CEO, other high-level employees and board members of the organization. So, the HR staff or the personal secretary need to inform them before for the approval. Sometimes the email regarding the request approval will be unnoticed by them, which consumes time and made the recruitment process lengthier. Also, the recruiting position is all new position, then HR need to create the job description for that particular position.

ss-sharepoint-online

Multi-Criteria Comparison System

SharePoint online & Power Automate

overview - The Decision Flex Automation Project, also known as the MCCS (Multi-Criteria Comparison System), was designed to streamline and automate the organization's multi-level approval process. The solution focused on automating information capture, improving approval management, and providing comprehensive reporting features using SharePoint Online and Power Automate.

ss-sharepoint-online

Streamline Your Events with our Event Management App

SharePoint online

Introduction - Planning and managing events can be overwhelming. Juggling bookings, appointments, and communication can quickly turn a dream event into a logistical nightmare. But fear is not! Our innovative event management application, built on SharePoint Online, is here to simplify the entire process. Your ultimate ally in the quest for seamless event execution. With our innovative platform, we have streamlined every step of the event planning process, from initial concept to final celebration.

ss-sharepoint-online

Transforming Luxury Retail Operations with SharePoint Online & Power Automate

SharePoint online

Challenge - In an industry where every interaction is an opportunity to leave a lasting impression, the Luxury Retail Group faced the challenge of balancing efficiency with the hallmark personalized touch that defines their brand. Manual appointment scheduling processes, though once the norm, proved to be cumbersome and error-prone, leading to missed opportunities and inefficiencies in customer engagement.

ss-sharepoint-online

Optimizing Goods Delivery Receipt with Computer Vision

SharePoint online

Introduction - The pressure to stay ahead in today's competitive business world demands efficient supply chains. One area ripe for improvement is streamlining the goods receipt process. This case study showcases how computer vision technology can automate the validation of deliveries against purchase orders, boosting efficiency and eliminating human error.

ss-sharepoint-online

Leading premium watch retailer controls digital assets using SharePoint online Industry Manufacture d'horlogerie (Watchmaking manufacture)

SharePoint online

Introduction - The client struggled with outdated content across its brand repositories, document repositories, and team sites. Marketing team often found themselves referencing obsolete documents or searching through outdated information, leading to inefficiencies in decision-making and collaboration. The company needed a centralized platform that facilitated easy content management and ensured that information remained current and accessible to all employees

ss-sharepoint-online

Delivery Note Processing (RPA)

SharePoint Online & Power Automate

Introduction - The client is an established player in steel drum manufacturing for supply of paints. They faced challenges in efficiently processing and managing delivery notes, which are critical documents for tracking and confirming the completion of deliveries. The manual processing of these delivery notes resulted in errors, delays, and increased operational costs. To overcome these challenges, client decided to implement Robotic Process Automation (RPA) to automate their delivery note processing.

ss-sharepoint-online

Confidential Document Declaration and Submission-SharePoint Online

SharePoint Online

Challenge - Some of the confidential documents from the management level need to send to the employees to understand the policies and procedures of the bank. These documents need attention from those who received the documents. It is mandatory that each receiver should go through those confidential documents. Whenever the management will send a document, employees will sometimes go through the document or neglect those documents. The employees are totally unaware of the documents what the document is all about.

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Intranet Portal SharePoint Online

SharePoint Online

Challenge - As an organization in the Middle East with more than 300 stores, it was very difficult for the client to manage, coordinate and collaborate their employees from different stores and offices. The details of the offers given by the management to customers in festive seasons, payment procedures, for example, the gold market rate in each day etc. need to be send to each store manager in every store through email. The organization was operating with no centralized document management system. This leads to consume more time.

ss-sharepoint-online

Intranet Portal – On-Prem

SharePoint Online

Challenge - In a massive organization, it is difficult to deal without a centralized document management and collaboration system. Sharing of massive information and documents was horrible through email. It led to delay in works. The client’s lack of data control and team collaboration was starting to affect their productivity which, in turn, reduced effective collaboration and teamwork resulting in productivity loss. This was a major concern for the business owners within the organization and the problem needed to be addressed immediately through the implementation of an effective solution.

ss-sharepoint-online

Tower Roll out Project Server

SharePoint Online

Challenge - There are a lot of procedures and activities to follow for a tower roll out project. Generally, Network operators request to the client group to build a new tower, or for a tower that can be shared by multiple operators to optimize the infrastructure costs. The operators can itself decide what type of service they need or the operator will request to the client group to take a decision.

ss-sharepoint-online

Collaboration Portal

SharePoint Online

Challenge - Companies have a huge investment in “intellectual capital,” including ideas, inventions, practices and the collective know-how of employees. Those assets go to waste when they aren’t saved, shared and re-used. Unfortunately, most of their collective knowledge is trapped in silos or the heads of employees, quickly forgotten, and permanently lost when people leave the company.

ss-sharepoint-online

Intranet Portal

SharePoint Online

Challenge - The client was brainstorming about how to improve the efficiency of the employees’ work. There were around 9 hospitality services under the customer organization which is managed by 9 different offices. There wasn’t any uniform communication and each entity had their own communication mode, which happened to hamper the brand as well as the employees got lost in the communication. This majorly led to collaboration problems as different team followed different set of standards.

ss-migration

SharePoint 2013 On-Prem to Online Migration

Migration

Challenge - Corporate information of the client was stored in the on-prem environment. They maintained a separate server for that. As a one-time investment, The client preferred their own server even though the hardware and the licensing costs were very high. Not only the costs, SharePoint On-Premises was maintained by a dedicated IT team and it should be kept up to date with patches and other updates. Reliability needs to be ensured by the client itself by investing on manpower and hardware infrastructure that also involves more work. Server down is also a common issue in on-prem. Whenever the server goes down, the employees must wait for a long time till it responds. It leads to consume employees’ time.

ss-migration

Intranet Portal On-Prem with File share Migration

Migration

Challenge - With an impressive scale of employees, the company was still operating with no centralized document management, collaboration solution and automation of processes, which had a negative impact on the employee’s general productivity, especially when it came to cross-departmental interaction. Many processes within the 10 departments (for example: recruitment process, project development request, payment process etc.) were being conducted informally and were largely offline and paper based, leading to inefficiencies and errors. And the documents were stored in a local network file share. Due to this the challenges faced by their team were:

ss-sharepoint-online

Transforming Luxury Retail Operations with SharePoint Online & Power Automate

Power Automate

Challenge - In an industry where every interaction is an opportunity to leave a lasting impression, the Luxury Retail Group faced the challenge of balancing efficiency with the hallmark personalized touch that defines their brand. Manual appointment scheduling processes, though once the norm, proved to be cumbersome and error-prone, leading to missed opportunities and inefficiencies in customer engagement.

power-platform

Brochure Distribution Form – Microsoft Flow

Power Platform

Challenge - Since the client provides a mix of residential units, the security & the property management department of the organization has to control all kind of intruders to the residential area. Especially the brochure distributors. The brochure distributors need to take the permission from the security & the property management department to enter into the residential area. The externals need to fill the form and to approach the security & the property management department to take permission. For that all the distributors need to go to the department and to collect the form and to fill it.

power-platform

Document Approval - SharePoint Online

Power Platform

Challenge - The risks of poor document management originates from managing multiple types of documents in different formats, workflows and updates. If the documents, which are in constant use have no defined structure it will lead to an uncontrolled and unmanaged repository.  The company was still operating with scattered document management systems and no automated workflow for process approval that led to the following impact.

power-platform

Policy & Information Documents Control

Power Platform

Challenge - Being one of the largest ceramics manufactures in the world, the document control is a critical task. The documents like policies and procedures, information documents are being created and updated periodically by the legal & other departments. A dedicated person needs to send emails to the entire organization upon updating the documents. Employees most of the times kept on searching for mailboxes to get the recently updated documents. Many of the time they failed to get the recent version and always end up with using the wrong version of the policies or procedure documents.

power-platform

Contract Management System using SharePoint Online

Power Platform

Challenge - The organizations have 20,000-40,000 contracts and 60-80% of all business transactions are governed by contracts or agreements, which on average take upwards of 3 weeks to draft. However, organization do not have a clearly defined enterprise-wide process for drafting, reviewing, negotiating and managing contracts. Rarely is there clear visibility of contracts, which are often archived on paper or electronic systems, where key contract milestones, commitments and obligations remain hidden. On certain cases there is lacuna to the extent of 10% of all executed contracts are lost.

power-platform

Shipping logistics Firm transforms its audit control using Microsoft Power platform

Power Platform

Challenge - Coming from the logistics industry, documentation was a key aspect of their industry. It not only involved the right document gets updated for the right port but also involved publishing the latest document as per the various audit authorities requirement for different vessels across different ports includes words and excel documents, with various ships branding guidelines including maintenance of all the audit document hard copies at the ports.

ss-sharepoint-online

Multi-Criteria Comparison System

Power Automate & SharePoint Online

Overview - The Decision Flex Automation Project, also known as the MCCS (Multi-Criteria Comparison System), was designed to streamline and automate the organization's multi-level approval process. The solution focused on automating information capture, improving approval management, and providing comprehensive reporting features using SharePoint Online and Power Automate.

ss-sharepoint-online

Delivery Note Processing (RPA)

Power Automate & SharePoint Online

Introduction - The client is an established player in steel drum manufacturing for supply of paints. They faced challenges in efficiently processing and managing delivery notes, which are critical documents for tracking and confirming the completion of deliveries. The manual processing of these delivery notes resulted in errors, delays, and increased operational costs. To overcome these challenges, client decided to implement Robotic Process Automation (RPA) to automate their delivery note processing.

power-automate

Cooling Service Provider simplifies spare parts support process and saves 16 hours per support staff a month

Power Automate

Challenge - Initially the support staff delved into excel to understand the stock inventory of the spare parts. The data in the excel was not the updated one as well as the pricing. Hence, it always involved the support staff based upon the enquiry to follow-up with warehouse and operations department towards the price and available quantity. This slow process made it hard to track the availability of spare parts; also, the support staff felt severed as they couldn’t reply with a proper availability and price details to the client requests.

power-automate

RPA helps Healthcare group in their invoice processing

Power Automate

Our Help - We created a ‘Power Automate’ solution on SharePoint. This automation of the invoice process enabled the invoices to be read in SharePoint, and the data being sent to their systems. Now they can engage in easier audit processes, perform easy searches, and filter results. The Power Automate works seamlessly with their existing system, so existing operations weren’t impacted at all.

INDUSTRIES

Read about our solutions Success stories related to some of our customers biggest automation and collaboration challenges.

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Manufacturing

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Oil and Gas

ss-migration

BFSI

ss-migration

Retail

ss-migration

Telecom

ss-migration

Hospitality

ss-migration

Realestate

ss-migration

Logistics

ss-migration

Conglomerate

ss-migration

Shipping

ss-migration

Healthcare

ss-sharepoint-online

Multi-Criteria Comparison System

SharePoint online & Power Automate

overview - The Decision Flex Automation Project, also known as the MCCS (Multi-Criteria Comparison System), was designed to streamline and automate the organization's multi-level approval process. The solution focused on automating information capture, improving approval management, and providing comprehensive reporting features using SharePoint Online and Power Automate.

ss-sharepoint-online

Streamline Your Events with our Event Management App

SharePoint online

Introduction - Planning and managing events can be overwhelming. Juggling bookings, appointments, and communication can quickly turn a dream event into a logistical nightmare. But fear is not! Our innovative event management application, built on SharePoint Online, is here to simplify the entire process. Your ultimate ally in the quest for seamless event execution. With our innovative platform, we have streamlined every step of the event planning process, from initial concept to final celebration.

ss-sharepoint-online

Optimizing Goods Delivery Receipt with Computer Vision

SharePoint online

Introduction - The pressure to stay ahead in today's competitive business world demands efficient supply chains. One area ripe for improvement is streamlining the goods receipt process. This case study showcases how computer vision technology can automate the validation of deliveries against purchase orders, boosting efficiency and eliminating human error.

ss-sharepoint-online

Leading premium watch retailer controls digital assets using SharePoint online Industry: Manufacture d'horlogerie (Watchmaking manufacture)

SharePoint online

Introduction - The client struggled with outdated content across its brand repositories, document repositories, and team sites. Marketing team often found themselves referencing obsolete documents or searching through outdated information, leading to inefficiencies in decision-making and collaboration. The company needed a centralized platform that facilitated easy content management and ensured that information remained current and accessible to all employees

ss-sharepoint-online

Delivery Note Processing (RPA)

SharePoint Online & Power Automate

Introduction - The client is an established player in steel drum manufacturing for supply of paints. They faced challenges in efficiently processing and managing delivery notes, which are critical documents for tracking and confirming the completion of deliveries. The manual processing of these delivery notes resulted in errors, delays, and increased operational costs. To overcome these challenges, client decided to implement Robotic Process Automation (RPA) to automate their delivery note processing.

ss-sharepoint-onpremises

Intranet Portal Roll out

SharePoint On-premise

Challenge - As an organization, their communication was mostly centered around emails and paper documents. The management of records, extracting the required records in time & tracking the status became a difficult job for the employees. All these bottlenecks resulted in delays in documents extraction, tracking & decision making. Also, due to the manual maintenance of document management system, client was not able to utilize its current employees in a most efficient way to increase the overall productivity and returns.

ss-sharepoint-onpremises

Automatic Credit Note Process

SharePoint On-premise

Challenge - A credit notes or credit memo is a commercial document issued by a seller to a buyer. Credit notes act as a Source document for the Sales return journal. In other words, the credit note is evidence of the reduction in sales. The credit can be provided to the customer as money, or it can be applied to future purchases. Currently in the organization, credit note form is filled by the user and submitting to the concerned persons for approval. If any of the approving authority is on leave, then the credit note form remained on the authority’s desk and it was a major cause of delay. So, the releasing of credit note will take almost 40-45 days. Based upon the threshold value, the approval level too varies, and it would sequentially move up based upon the valuation.

ss-sharepoint-online

Intranet Portal SharePoint Online

SharePoint Online

Challenge - As an organization in the Middle East with more than 300 stores, it was very difficult for the client to manage, coordinate and collaborate their employees from different stores and offices. The details of the offers given by the management to customers in festive seasons, payment procedures, for example, the gold market rate in each day etc. need to be send to each store manager in every store through email. The organization was operating with no centralized document management system. This leads to consume more time.

ss-migration

SharePoint 2013 On-Prem to Online Migration

Migration

Challenge - Corporate information of the client was stored in the on-prem environment. They maintained a separate server for that. As a one-time investment, The client preferred their own server even though the hardware and the licensing costs were very high. Not only the costs, SharePoint On-Premises was maintained by a dedicated IT team and it should be kept up to date with patches and other updates. Reliability needs to be ensured by the client itself by investing on manpower and hardware infrastructure that also involves more work. Server down is also a common issue in on-prem. Whenever the server goes down, the employees must wait for a long time till it responds. It leads to consume employees’ time.

ss-sharepoint-onpremises

Exit Interview Questionnaire

SharePoint On-premise

Challenge - The exit interview should be completed on the employee’s last day of employment. An exit interview should be performed by a representative of human resources with every employee who resigns from their position.It should be explained to the employee that exit interview notes are taken to monitor issues in the workplace. The notes are kept on a confidential basis. A complete file of exit interviews is kept separate from personnel files and is reviewed periodically.

ss-sharepoint-onpremises

Engagement Satisfaction Survey

SharePoint On-premise

Challenge - Employee engagement satisfaction survey form is used by the internal audit department to collect the feedbacks and comments from the employees regarding the service of the audit department. These feedbacks were valuable to them in the efforts to continually improve the service of the internal audit department.

ss-sharepoint-onpremises

Legal Services

SharePoint On-premise

Challenge - The legal services consisted of Litigation, HR, Corporate & Commercial. This process used to initiate by the end user from an existing system but that was not user friendly. Which made many of the users to do it manually in paper. So, the legal department lost track for these requests because many of them were using the system and others were using the paper works. This made the client to search for a platform which should be user friendly and simple to use for the end users.

ss-sharepoint-onpremises

Resources Request

SharePoint On-premise

Challenge - Resource request form used to fill by the departments when a new resource is required. The workflow for this process will vary based on the grade and position of the resource sought for. This process was carried out manually before implementing in SharePoint. Some of the higher grades need to be approved by the CEO, other high-level employees and board members of the organization. So, the HR staff or the personal secretary need to inform them before for the approval. Sometimes the email regarding the request approval will be unnoticed by them, which consumes time and made the recruitment process lengthier. Also, the recruiting position is all new position, then HR need to create the job description for that particular position.

ss-migration

Intranet Portal On-Prem with File share Migration

Migration

Challenge - With an impressive scale of employees, the company was still operating with no centralized document management, collaboration solution and automation of processes, which had a negative impact on the employee’s general productivity, especially when it came to cross-departmental interaction. Many processes within the 10 departments (for example: recruitment process, project development request, payment process etc.) were being conducted informally and were largely offline and paper based, leading to inefficiencies and errors. And the documents were stored in a local network file share. Due to this the challenges faced by their team were:

ss-sharepoint-online

Transforming Luxury Retail Operations with SharePoint Online & Power Automate

SharePoint online

Challenge - In an industry where every interaction is an opportunity to leave a lasting impression, the Luxury Retail Group faced the challenge of balancing efficiency with the hallmark personalized touch that defines their brand. Manual appointment scheduling processes, though once the norm, proved to be cumbersome and error-prone, leading to missed opportunities and inefficiencies in customer engagement.

ss-sharepoint-onpremises

Intranet Portal – On-Prem

Microsoft SharePoint online

Challenge - In a massive organization, it is difficult to deal without a centralized document management and collaboration system. Sharing of massive information and documents was horrible through email. It led to delay in works. The client’s lack of data control and team collaboration was starting to affect their productivity which, in turn, reduced effective collaboration and teamwork resulting in productivity loss. This was a major concern for the business owners within the organization and the problem needed to be addressed immediately through the implementation of an effective solution.

ss-sharepoint-online

Collaboration Portal

SharePoint Online

Challenge - Companies have a huge investment in “intellectual capital,” including ideas, inventions, practices and the collective know-how of employees. Those assets go to waste when they aren’t saved, shared and re-used. Unfortunately, most of their collective knowledge is trapped in silos or the heads of employees, quickly forgotten, and permanently lost when people leave the company.

power-automate

Cooling Service Provider simplifies spare parts support process and saves 16 hours per support staff a month

Power Automate

Challenge - Initially the support staff delved into excel to understand the stock inventory of the spare parts. The data in the excel was not the updated one as well as the pricing. Hence, it always involved the support staff based upon the enquiry to follow-up with warehouse and operations department towards the price and available quantity. This slow process made it hard to track the availability of spare parts; also, the support staff felt severed as they couldn’t reply with a proper availability and price details to the client requests.

ss-sharepoint-online

Intranet Portal

SharePoint Online

Challenge - The client was brainstorming about how to improve the efficiency of the employees’ work. There were around 9 hospitality services under the customer organization which is managed by 9 different offices. There wasn’t any uniform communication and each entity had their own communication mode, which happened to hamper the brand as well as the employees got lost in the communication. This majorly led to collaboration problems as different team followed different set of standards.

power-platform

Contract Management System using SharePoint Online

Power Platform

Challenge - The organizations have 20,000-40,000 contracts and 60-80% of all business transactions are governed by contracts or agreements, which on average take upwards of 3 weeks to draft. However, organization do not have a clearly defined enterprise-wide process for drafting, reviewing, negotiating and managing contracts. Rarely is there clear visibility of contracts, which are often archived on paper or electronic systems, where key contract milestones, commitments and obligations remain hidden. On certain cases there is lacuna to the extent of 10% of all executed contracts are lost.

power-platform

Brochure Distribution Form – Microsoft Flow

Power Platform

Challenge - Since the client provides a mix of residential units, the security & the property management department of the organization has to control all kind of intruders to the residential area. Especially the brochure distributors. The brochure distributors need to take the permission from the security & the property management department to enter into the residential area. The externals need to fill the form and to approach the security & the property management department to take permission. For that all the distributors need to go to the department and to collect the form and to fill it.

ms-graph

Microsoft Graph Powered Collaboration Workspace & Portal

Microsoft Graph

Challenge - Being a facilities management company, the company had huge volume of documents and varied type of communications submerged across different systems. Also, they were, holding those contents for their critical nature, even though the systems are legacy in nature. This leads to most of the valuable project details are trapped in silos or the heads of employees, quickly forgotten, and permanently lost when people leave the company.