Customer
Customer is a leading systems and solutions provider for aseptic packaging. They work in partnership with the clients to deliver food and beverages to consumers across the world in a safe, sustainable and affordable way. They provide their clients with a complete range of packs, flexible filling machines and solutions for operating smarter factories, all to address the ever-changing needs of consumers. Founded 1853, it is headquartered in Neuhausen, Switzerland.
| Industry | Food Packaging |
|---|---|
| Employees | 5000+ |
| Technology | Microsoft SharePoint |
Challenge
As an organization, their communication was mostly centered around emails and paper documents. The management of records, extracting the required records in time & tracking the status became a difficult job for the employees. All these bottlenecks resulted in delays in documents extraction, tracking & decision making. Also, due to the manual maintenance of document management system, client was not able to utilize its current employees in a most efficient way to increase the overall productivity and returns.
The current challenge faced by the client is lack of a common platform that would enable effective delivery, improve customer services, increase operational efficiency, and work collaboratively.
The main challenges faced by the employees were:
- Waste of time to locate information.
- Knowledge is lost dispersed among employees and former employees.
- Excessive use of email.
- Lack of business process automation.
- Difficulty to work from anywhere.
- File duplication and lack of control.
Solution
TechnomaX proposed a corporate intranet portal with a document management system to overcome all the above challenges. It includes the following features:
- Speed up the works.
- Make it more user friendly.
- Transparent with centralized access to all its authorized users.
- Centralized Administration.
- Easy and Effective to maintain control of the entire platform.
Benefits
- Facilitates communication and access to information.
- Shares knowledge and ideas.
- Provides a single, secure reliable access to manage information.
- Streamlines document distribution.
- Centralized the storage of key corporate data.
- Increases productivity.
- Improve business results.