Collaboration Portal


Ceramics Manufacturing


Microsoft SharePoint online


Customer is one of the largest ceramics brand in the world. Headquartered in the emirate of Ras Al Khaimah in the United Arab Emirates, client has an annual production capacity of 110 million square meters of tiles, 5 million pieces of sanitaryware, 24 million pieces of porcelain tableware and 600,000 pieces of faucets. The company employs 15,000 people across its operations in the UAE, India, Bangladesh, Iran, Europe, Australia and Singapore.


Companies have a huge investment in “intellectual capital,” including ideas, inventions, practices and the collective know-how of employees. Those assets go to waste when they aren’t saved, shared and re-used. Unfortunately, most of their collective knowledge is trapped in silos or the heads of employees, quickly forgotten, and permanently lost when people leave the company.

Also, HR and IT teams spend a lot of time supporting users and answering their questions via email or phone. Users may have to wait a day or more for an answer, and then more hours or days if they have follow-up questions. The whole process is costly, time consuming and frustrating.

So, the client was looking for a unified platform for effective communication and collaboration. that could meet these goals.


After analyzing the customer’s requirements, TechnomaX team rolled out REMO – a collaboration portal running on SharePoint online. REMO turned out to be the optimal platform to address the Customer’s needs.


The implementation of the corporate intranet allowed the Customer to reach several vital goals.

  • Since all employees in an organization have access to the REMO , major announcements or HR surveys can be dispatched to everyone through the intranet. It allows top executives to keep in touch with the staff and this, in turn, boosts employee engagement.
  • Anything that happens within the organization and discussed on the SharePoint intranet is recorded and stored for future reference. As a result, issues can be resolved more quickly, and the company in-charge will always know what is happening in the organization with the help of the corporate dashboard. This allows the management to have better control over the organization while making sure that problems and issues are efficiently resolved in a timely manner.
  • REMO using the capability of SharePoint can easily create workflow for that business process. By entering a few commands, you can develop the workflow and the stakeholders are constantly notified about their tasks while you are updated about each task. This makes it simple to keep track of information and responsibilities, thereby allowing projects to be completed on time.
  • REMO allowed information related to a project or department be stored at a single location. So, using the search tool to find any content or document allows users to locate the required information more easily and quicker. This helps save time and allows employees to be more productive.
  • Employees, who have to work together, can use REMO to discuss projects and tasks. With the SharePoint social features built inside REMO , they can also use the intranet to share information. This not only helps employees to work as a team, it also allows them to meet deadlines and be more productive at their workplace.