Industry
Technology
Customer
Customer is one of the largest ceramics brand in the world. Headquartered in the emirate of Ras Al Khaimah in the United Arab Emirates, client has an annual production capacity of 110 million square meters of tiles, 5 million pieces of sanitaryware, 24 million pieces of porcelain tableware and 600,000 pieces of faucets. The company employs 15,000 people across its operations in the UAE, India, Bangladesh, Iran, Europe, Australia and Singapore.
Challenge
Companies have a huge investment in “intellectual capital,” including ideas, inventions, practices and the collective know-how of employees. Those assets go to waste when they aren’t saved, shared and re-used. Unfortunately, most of their collective knowledge is trapped in silos or the heads of employees, quickly forgotten, and permanently lost when people leave the company.
Also, HR and IT teams spend a lot of time supporting users and answering their questions via email or phone. Users may have to wait a day or more for an answer, and then more hours or days if they have follow-up questions. The whole process is costly, time consuming and frustrating.
Solution
After analyzing the customer’s requirements, TechnomaX team rolled out REMO – a collaboration portal running on SharePoint online. REMO turned out to be the optimal platform to address the Customer’s needs.
Benefits
The implementation of the corporate intranet allowed the Customer to reach several vital goals.
Building No. A5, Office No. 415,
Dubai World Central,
Dubai South, UAE
+971 4 238 5511
RemoSystems, 11 Apex Drive,
Suite 300A PMB 1015,
Marlborough, MA 01752
+1 508-355-3337
Plot No. 1 To X-A, Rajas Garden,
Phase 1, Noombal, Tiruvallur,
Chennai – 600072
+91 9952971925