Customer is a leading systems and solutions provider for aseptic packaging. Work in partnership with the customers to deliver food and beverages to consumers across the world in a safe, sustainable and affordable way. They provide their clients with a complete range of packs, flexible filling machines and solutions for operating smarter factories, all to address the ever-changing needs of consumers.
A credit notes or credit memo is a commercial document issued by a seller to a buyer. Credit notes act as a Source document for the Sales return journal. In other words, the credit note is evidence of the reduction in sales. The credit can be provided to the customer as money, or it can be applied to future purchases. Currently in the organization, credit note form is filled by the user and submitting to the concerned persons for approval. If any of the approving authority is on leave, then the credit note form remained on the authority’s desk and it was a major cause of delay. So, the releasing of credit note will take almost 40-45 days. Based upon the threshold value, the approval level too varies, and it would sequentially move up based upon the valuation.
Technomax proposed a Lean Credit Note (CN) tool to define the process of creation and approval of various credit notes. It is a way of automating the entire process and keeping track of all the credit notes which are being raised and approved by various business units of the organization.
The main features of the CN tool are:
The CN process followed as below: