Robotic Process Automation Services

Robotic process automation (RPA) is a technique for automating high-volume, repeated processes that mimics how humans interact with software. RPA technology generates software programs or bots that can log into apps, enter data, compute and finish tasks, and copy data between apps or workflows as needed.

When AI and machine learning are combined, RPA can extract more context from the content it's working with by reading text or handwriting with optical character recognition (OCR), extracting entities like names, invoice terms, or addresses using natural language processing (NLP), and capturing more context from images, such as automatically estimating accident damage in an insurance claim picture.

Another benefit of RPA is that it may be implemented without the need for business units to learn new tools or seek IT support and without modifying an organization's underlying IT architecture.

However, as RPA becomes more widespread, businesses are seeing the necessity to integrate RPA process automation into their IT systems.

RPA is gaining traction due to its ability to cut costs, streamline processes, and improve user experiences.