Leading premium watch retailer controls digital assets using SharePoint online Industry

Industry

Manufacture d'horlogerie (Watchmaking manufacture)

Technology

SharePoint online
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Client Background

Client is a multinational company operating in the Watch retail and OEM manufacturing, producing, distributing and retailing premium watches to retailers and clients worldwide.

With a workforce dispersed across various geographical locations, the company faced challenges in maintaining updated and relevant watch brand content across its marketing and sales departments as well as other teams.

Challenge

Prior to the implementation of SharePoint Online, the marketing department at the client faced several challenges in managing its digital assets:

Disparate Storage Locations

Marketing collateral, such as images, videos, brochures, and branding materials, were scattered across various network drives, personal computers, and cloud storage platforms. This decentralized approach led to difficulty in locating assets and increased the risk of version control issues.

Inefficient Collaboration

Collaboration among marketing team members, their retailers, and other departments was hindered by the lack of a centralized platform for sharing and reviewing digital assets. Feedback loops were prolonged, and stakeholders often worked with outdated or incorrect versions of assets.

Brand Consistency

Ensuring brand consistency across marketing campaigns and materials was a challenge due to the absence of a centralized repository for approved brand assets and guidelines. Different versions of logos, fonts, and design elements were in circulation, leading to inconsistency in branding efforts.

The client struggled with outdated content across its brand repositories, document repositories, and team sites. Marketing team often found themselves referencing obsolete documents or searching through outdated information, leading to inefficiencies in decision-making and collaboration. The company needed a centralized platform that facilitated easy content management and ensured that information remained current and accessible to all employees.

Solution

Upon evaluating various options, the client opted to implement Digital asset management solution (DAMS) using SharePoint Online, part of the Microsoft 365 suite, to address its content management challenges.

SharePoint Online offered a robust set of features tailored as a comprehensive solution for organizing, storing, and distributing marketing collateral and creative assets.

SharePoint Online as a Digital Asset Management Solution

With the implementation of SharePoint Online, the marketing department at the client experienced the following benefits in digital asset management:

Centralized Repository

SharePoint Online served as a centralized repository for all digital assets, providing marketing team members with a single source of truth for accessing and managing marketing collateral. Document libraries were organized based on asset type, campaign, or project, making it easy to navigate and locate specific assets.

Version Control and Revision History

SharePoint Online's version control capabilities allowed marketing team members to track changes to digital assets and revert to previous versions if necessary. This ensured that stakeholders were always working with the latest and most accurate versions of assets, reducing errors and inconsistencies.

Streamlined Collaboration

SharePoint Online's collaboration features, such as co-authoring, commenting, and task assignments, streamlined collaboration among marketing team members and external stakeholders. Review cycles were shortened, and feedback was consolidated within the platform, improving overall efficiency and productivity.

Brand Asset Management

SharePoint Online facilitated the management of brand assets and guidelines, providing a designated area for storing approved logos, fonts, colors, and design templates. Marketing team members could easily access these assets and ensure brand consistency across all marketing materials and campaigns.

Secure Access Control

SharePoint Online's robust security features allowed the marketing department to control access to sensitive or confidential assets, ensuring that only authorized users had access to specific content. Permissions could be granularly configured based on user roles and responsibilities, minimizing the risk of data breaches or unauthorized access.

Quantifiable Benefits and Future Outlook

The implementation of SharePoint Online as a digital asset management solution yielded tangible benefits for the marketing department

Increased Efficiency

Shortened review cycles and streamlined collaboration processes resulted in faster time-to-market for marketing campaigns and materials.

Enhanced Brand Consistency

Centralized brand asset management led to greater consistency in branding efforts, reinforcing the company's brand identity and messaging.

Cost Savings

Consolidation of digital assets onto SharePoint Online reduced the need for third-party DAM solutions and associated licensing costs.

Conclusion

By leveraging SharePoint Online, client successfully addressed digital asset management challenges and transformed its collaboration with its vendors and retailers. The centralized platform facilitated the creation, organization, and maintenance of fresh content, leading to improved productivity, collaboration, and decision-making across the organization.

Looking ahead, the client plans to further leverage SharePoint Online's capabilities to optimize its digital asset management processes, explore integration with other marketing tools and platforms, and continue driving innovation and excellence in its marketing initiatives.